Refund policy

All of our candles are handmade, hand-poured, and created in small batches. Due to the nature of our process and various factors, some candles may have minor cosmetic imperfections like frosting or small surface holes. These are purely aesthetic and do not affect the burn quality or scent throw. If you experience any issues with your candles, please don't hesitate to contact us—we're happy to assist!

Please contact us at info@bougiebyjoelle.com.